WE ARE CLOSED DURING
CHRISTMAS & NEW YEAR
SEE OUR HOLIDAY OPENING HOURS UNDER THE OPENING TIMES TAB ABOVE
PLEASE NOTE: OUR OPENING TIMES HAVE CHANGED FROM 1st DECEMBER 2017
FOR OUR NEW OPENING HOURS PLEASE SEE THE OPENING TIMES SECTION IN THE TAB ABOVE
Booking your GP Appointment
We have recently reviewed our appointment booking system and we understand from our patients that there is requirement to be able to plan and book their GP appointments in the future.
You will now be able to:
- Book your appointments up to 2 weeks ahead
- For urgent medical health needs same day appointments will be available
- Increased availability to book your appointments online
Blood Test Results
Your blood results should be back within 7-10 days, some results may take longer.
If the Doctor wishes to speak to you about your results we will send you a text message or a letter to contact the surgery. When you call us please tell the receptionist you are calling regarding your blood test results.
We do not usually contact patients whose test results are normal. However if you would like to enquire about yours result please call Monday to Friday between 8 am and 6.30 pm
Our Friend & Family Test short survey is now live
Please let us know your feedback on the services you receive from your practice. You can do it online by going to
the "Have your say" section of this page or alternatively do it on paper when you next visit the practice.
Patients registered to online services
2184 patients are now registered and using our online services.
The Guru Nanak Medical Centre is open every
Saturday between 10am-1pm.
Please call the surgery and book an appointment for this clinic.
If you are in need of medical attention and cannot wait until the surgery is next open, please dial Harmoni Out of Hour's Service on 1-1-1. If, you are unable to access NHS 1-1-1 then please dial 020-3402-1111.
Patient Representative Group (PRG)
Our Patient Representative Group (PRG) is active and would welcome any new member anytime in the year. The group meets quarterly to discuss services provided by the practice with the objective to acknowledge success and suggest improvements where needed.
Patient Representative Virtual Group (PRG)-
Attending the meetings may prove difficult for you but you can still be involved, the virtual membership may be the option for you. This will allow you to have similar involvement in having your say and stay in touch. If you would like to discuss membership further, please let us know by phoning 020 8574 1246 (Southall) or 02085730808 (Hayes)
Our 2016/2017 Patient Representation Report is available for you to view, please visit the Patient Representation Group page.
If you are caring for a friend or relative please let us know. From time to time carers may need help themselves and we may be able to help you by providing information of useful services you can access.
Website updated: December 2017