South Southall PCN – Improving Access to Care
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Weekend Child Health Clinics
We’re launching Saturday clinics to improve access to paediatric care, including check-ups, vaccinations, and urgent consultations—especially helpful for working families. More information to come…
Faster and Smarter Appointments
We aim to respond to all online consultations (eConsults) by the next working day and answer 90% of calls within 10 minutes, using modern telephony and digital tools.
Better Support for Diabetes and Long-Term Conditions
We’re increasing diabetes education and introducing continuity of care plans for patients with complex needs to improve long-term health outcomes.
Digital Access and NHS App Support
We’re helping more patients use the NHS App for booking appointments, accessing records, and managing prescriptions—making care more convenient and accessible.
Pharmacy First – Help for Minor Ailments
We’re encouraging patients to use local pharmacies for minor conditions like sore throats, earaches, and skin rashes—freeing up GP appointments and offering faster care.
Community Engagement and Health Equity
We’re hosting weekend engagement events and offering multilingual support to ensure all patients can access and shape their care.
Access Improvement Survey
We would like to hear about your experience accessing our GP services, we kindly ask that you complete the survey by clicking on the link:
https://forms.office.com/e/bEn14j5mGw?origin=lprLink
Non-urgent advice: Guru Nanak Medical Centre
Guru Nanak Medical Centre
1-3 Woodlands RoadSouthall
Middlesex
UB1 1 EQ
Tel 0208 5741246
Monday to Friday 8.00 am -18.30 pm
Saturday 09.00 am -14.00 pm
Non-urgent advice: Botwell Medical Centre
Botwell Medical Centre
238 Botwell LaneHayes
Middlesex
UB3 2AP
Tel 0208 5730808
Monday to Friday 8.00 am -18.30 pm
Weekend closed
Non-urgent advice: Out of Hours and Emergencies
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you. NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones
In case of life threatening emergency:
Please dial 999
We would like to remind you that Out of Hours cover does NOT deal with the following:
• Prescriptions for medicines that can be bought at the chemist
• Repeat prescriptions
• Second opinions on problems being dealt with by your doctor
• Problems that can wait until your surgery is open
NHS App
Latest News
August Bank Holidays Opening hours
December 19, 2024We will be closed on Monday 25th August 2025. London Pharmacy opening hours August Bank Holiday. If you are in need of medical attention and cannot wait until the surgery […]
RSV vaccine for older adults
October 18, 2024RSV (Respiratory syncytial virus) is a common respiratory virus that that can cause serious lung infections. While RSV infection can occur at any age, the risk and severity of RSV and its complications are increased […]
Tell us what you think
October 17, 2024We would like to hear about your experience accessing our GP services.We kindly ask that you complete the survey linked below in as much detail as possible. https://forms.office.com/e/bEn14j5mGw?origin=lprLink
NHS App allow you to:
- Manage appointments
- Request repeat medication
- Update demographic details
- Message healthcare service
You and your General Practice
You and your general practice (YYGP) has been developed to help patients understand what to expect from their general practice and how they can get the best from their GP team. YYGP also enables patient to provide feedback or raise concerns with their GP Practice, Healthwatch or the integrated care board (ICB). The YYGP document published by NHS England can be found below.
This guide tells you what to expect from your general practice (GP) and how you can help them, so you get the best from the National Health Service (NHS). More details can be found through the links below.
NHS England » You and your general practice – English
Translated versions can also be found on the NHS website
https://www.england.nhs.uk/long-read/you-and-your-general-practice-english